Effective Date: November 19, 2024
1. Introduction
Onyx Virtual Pro ("we," "our," or "us") values your privacy and is committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, https://www.onyxvirtualpro.com, and when we provide our services.
We comply with the Philippine Data Privacy Act of 2012 (DPA) and applicable international data protection standards, including the General Data Protection Regulation (GDPR) for European clients and the California Consumer Privacy Act (CCPA) for California residents.
2. Information We Collect
We may collect the following types of information:
Personal Identification Information: Name, email address, phone number, and other contact details you provide through our contact forms, emails, or service agreements.
Non-Personal Identification Information: Browser type, IP address, pages visited, time spent on the website, and other technical information collected via cookies and similar technologies.
Employee and Client Data: Resumes, employment history, and other sensitive data necessary for recruitment, placement, or service delivery purposes.
3. How We Use Your Information
We process your information for the following purposes:
To respond to inquiries, provide customer support, and deliver our services.
To improve our website based on user feedback and behavior.
To manage recruitment, placement, and employment processes for Filipino employees.
To fulfill contractual obligations to foreign clients.
To send updates, promotional offers, or other service-related communications, subject to your consent.
To comply with legal obligations and protect our legal rights.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share data under these conditions:
Service Providers: We may share information with trusted third-party service providers who assist in delivering our services, subject to confidentiality agreements.
Legal Obligations: If required by law, regulation, or legal process, we may disclose your information to government authorities or other authorized entities.
5. Cross-Border Data Transfers
As we serve international clients, your data may be transferred to and processed in jurisdictions outside the Philippines. We ensure that these transfers comply with the Data Privacy Act of 2012, and when applicable, international data protection laws like the GDPR and CCPA, by implementing appropriate safeguards.
6. Data Retention
We retain personal data only as long as necessary to:
Fulfill the purposes outlined in this Privacy Policy.
Comply with applicable legal or regulatory obligations.
After the retention period, data is securely deleted or anonymized to prevent unauthorized access or use.
7. Security Measures
We implement stringent security measures to protect your personal information, including:
Encryption for data in transit and at rest.
Regular system audits and vulnerability assessments.
Limiting data access to authorized personnel.
In the unlikely event of a data breach, we will notify affected individuals and relevant authorities within the required timeframe.
8. Your Rights as a Data Subject
Under the Philippine Data Privacy Act of 2012, and where applicable, international laws like the GDPR and CCPA, you have the following rights:
Right to Access: Request a copy of the personal data we hold about you.
Right to Correction: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data, subject to legal obligations.
Right to Data Portability: Obtain a copy of your data in a portable format.
Right to Object: Object to processing of your data for certain purposes.
Right to Opt Out (CCPA): California residents have the right to opt out of the sale of their personal information.
To exercise these rights, please contact us at info@onyxvirtualpro.com.
9. Data Protection Officer (DPO)
Onyx Virtual Pro is in the process of appointing a Data Protection Officer (DPO) to oversee compliance with data protection laws. In the interim, please direct any privacy-related inquiries or concerns to:
Email: info@onyxvirtualpro.com
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
Enhance website functionality and user experience.
Analyze website traffic and performance.
You can modify your browser settings to disable cookies, though this may affect your experience on our website.
11. Recruitment and Employment Data
We collect and process personal data from job applicants, employees, and contractors for recruitment and employment purposes. This data is handled with strict confidentiality and shared only with clients or partners involved in the recruitment process.
12. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices or compliance obligations. The updated version will be posted on this page, and the "Effective Date" will be revised accordingly.
13. Contact Us
For questions, concerns, or requests related to this Privacy Policy or our data practices, you may reach us at:
Onyx Virtual Pro
Email: legal@onyxvirtualpro.com